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BNP Paribas optimizes its Customer Relationship
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BNP Paribas sought Litis to increase the performance of its debt recovery. Mission accomplished.


Context

In a search for performance gains, Effico, a subsidiary of BNP Paribas, has turned to Litis to analyze and develop a predictive business intelligence solution .
Objective: To increase the performance of debt collection and reduce costs.

Effico specializes in the management of customer and is an expert in  civil and commercial debt collection  (Site Web).
BNP Paribas is a European leader in banking and financial services  (Site Web).


Solutions

With the solution Litis-BXF, Litis developed a predictive tool for business intelligencethat enabled BNP Paribas to take a significant lead over its competitors.

Today, thanks the  Litis solution, BNP Paribas can treat  a very large volume of records of  debts and increase its productivity, while offering services at lower cost. Major differentiating factor -  Litis-BXF contributes to a systematic "shortlistage"  of the big calls for offers in which  Effico participates, and allows the conquest of new markets. The brand identity is reinforced.

A structuring and very beneficial effect on the business of the company was observed in the first year of operation, reflecting an ultra-fast ROI. Mission accomplished.


The Litis expertise

The Litis expertise has enabled BNP Paribas to develop its decision-making capacity and make full use of its information system. Our dedicated team has been able to help BNP Paribasto create and install business intelligence solutions that have increased tenfold performance.

See our Business Intelligence products or contact us for more information.

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See also
 
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Products   Litis-CRMB   Litis-OP   Litis-DP


 
Case study
BNP Paribas optimizes Customer Relationship

BNP Paribas sought Litis to increase its debt recovery performances.

Cases studies

 

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